Troubleshooting Fee Calc Failure Reasons

In Atlantis, if a trade is unable to calculate a fee for any reason, it is given a Fee Calc Failure Reason code. These codes help guide brokers in how to action trades or update Docs agreements in order to get a fee amount on the trades. When a trade fails to rate, the Fee Calc Failure Reason provides some clues as to why:

• Is a key piece of information missing from the agreement?
• Are two Docs agreements conflicting?
• Is there no executed Docs agreement at all?

Understanding these Fee Calc Failure Reasons and knowing how to resolve them is critical to Atlantis exception management. FIA Tech has prepared this Atlantis Fee Calculation Troubleshooting guide to walk users through every possible failure reason, what it means, and how it can be resolved either in Docs or Atlantis.