Recover a Forgotten Password

If you have forgotten your FIA Tech password, you may update your credentials using the following steps.

1. First, enter your username or the email address associated with your profile.  Select "Continue".

2. In the following page, select the "Forgot password?" link"

3. Enter required details:

• • Enter your User Name or Email address in the User Name field
  • Enter the CAPTCHA text shown in the graphic.
  • Click on the Continue button to execute your password recovery request.

After clicking on the Continue button, you will receive a confirmation of your request and be referred to your email for further instructions, as shown below:

4. Click on the link provided in the email message to create a new password as shown in Figure 8.

NOTE: The link in the email message iis valid for 2 hours. Be sure to respond to the message by clicking on the link and creating a new password within 2 hours after you receive the message.

5. Users will be presented with 3 Security questions, which must be answered correctly, followed by entering a new password, and Saving.